PROTIP: Tech Support
When emailing a screenshot of your web-browser to IT to illustrate a problem, be sure to have a few tabs open for “midget porn,” “how to dispose of a body - Google Search,” and other interesting/eclectic topics. This action will immediately move your request to the top of the priorities list within your IT department.
A serious tech support tip that works (I have to work directly with customer support for a major tech client): Either a) say you’re a blogger/reporter and you don’t want to have to write about your experience with [whatever iss you want support for] and/or b) say you’re going to get in touch with their PR department. They will escalate the shit out of you.
4 years ago